Terms of Use

These terms govern your use of the Etika mobile app (the “App”), provided by COMCE. By downloading, opening or signing in to the App you accept these terms.

1. The service

Etika provides information, scores and additive/allergen warnings about food products through barcode scanning and search. The App is an independent consumer information tool; it does not replace medical advice, diagnosis, treatment or official food inspection. No manufacturer, brand or retailer can buy a product’s score, ranking or recommendation.

2. Account and sign-in

You can use the App as a guest or with your Google / Apple account. Core features (scanning, scores, additive lists, search, favorites) do not require signing in. When you are signed in, your profile preferences, favorites and shopping lists are synced to your account.

You are responsible for the security of your account and for activity carried out through it. You can delete your account from within the App at any time: Account and data deletion.

3. Acceptable use

• You use the App in accordance with the law and these terms.
• You do not attempt to disrupt the service, gain unauthorised access or abuse it.
• You avoid automated bulk scanning, scraping or any use that places excessive load on the service. Daily submission limits apply to report and contribution endpoints.
• Turning catalog data into a commercial product or republishing it requires our written permission.

4. Product data and scores

Product information is compiled from our own catalog sources and from user contributions. It may be incomplete, incorrect or out of date. Scores and risk indicators are produced by an automated evaluation that runs on your device.

When a required nutrition value is missing or invalid, the App does not produce a score and says so explicitly. Rely on the product packaging — and where relevant a health professional — for your final decision. If you see incorrect information in the catalog you can report it from within the App.

5. User contributions (adding products and reporting errors)

If a barcode is not in the catalog you may add the product yourself. Adding a product requires signing in. By contributing you agree that:

• The information you submit is the real information on the product packaging and the photo was taken by you.
• The product’s front-of-pack photo and the product information you enter become publicly visible in the catalog. You grant us a perpetual, worldwide, royalty-free and transferable licence to use them within the catalog and in promoting the App.
• You will not submit content that infringes third-party rights, is misleading, or is unrelated to the product. Ingredients and nutrition-table photos never leave your device.
• We may review, correct or decline to publish a submission. Products added by contribution are shown with an “unverified” badge until we verify them and are excluded from alternative suggestions.

6. Shopping lists and sharing

When you choose to share a list, a random link is generated for it and anyone holding that link can see the list name, its items and quantities, and can copy the list into their own account. The link does not reveal your identity.

The link shows the current state of the list: if you change the list afterwards, people opening the link see the new version. You can stop sharing at any time and the link stops working immediately, although lists already copied stay with the person who copied them. You are responsible for who you share the link with.

7. Premium subscription

The App’s core features are free and the score itself is never paid. A Premium subscription covers only: scan history beyond 50 entries, shopping lists, the full personal sensitivity warning feature, the statistics card in your profile, and better-alternative suggestions.

• Subscriptions are sold and billed through your Apple App Store or Google Play account. Your payment details never reach us.
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You are charged within the 24 hours before the period ends.
• You can manage or cancel your subscription in your store account settings; the subscription management screen in the App takes you to the same place. Deleting the App does not cancel a subscription.
• Refunds are subject to the store’s own policies; refunds are issued by Apple or Google, and cannot be issued by us.
• We may occasionally grant time-limited promotional access (a launch gift and similar). Such access is free, expires on its own, does not create a purchased entitlement and is not transferable.
• We may change what Premium covers. We will not remove features you have paid for during a paid period that is already running.

8. Allergy and health notice

The App does not detect cross-contact traces, and allergen information is read from the packaging text. For serious allergies or health conditions, do not rely on the App’s output alone: check the packaging label and consult a health professional if needed.

9. Intellectual property

The App’s interface, brand, texts, scoring method and software belong to COMCE. Copying, reverse engineering and commercial resale without permission are prohibited. Third-party brand and product names belong to their owners; their presence in the catalog does not imply a partnership or endorsement.

10. Limitation of liability

The App is provided “as is”. We give no warranty as to the accuracy of product information, uninterrupted access or the achievement of any particular outcome. To the extent permitted by law, COMCE is not liable for indirect, incidental or consequential damages. Your statutory rights as a consumer are not affected by this section.

11. Termination

You may delete your account from within the App at any time. In case of serious or repeated breach of these terms (for example deliberately false contributions or abuse) we may suspend or terminate your access. Where possible, we will notify you first.

12. Privacy

The processing of personal data is described in our Privacy Policy.

13. Governing law

These terms are governed by the laws of the Republic of Türkiye. For consumer disputes, the consumer arbitration committees and courts at the consumer’s place of residence have jurisdiction.

14. Changes

We may update these terms from time to time. The current text is always published at etikaapp.com/en/terms. Continuing to use the App after a change means you accept the updated terms.

15. Contact

Questions: [email protected]