How can we help?

The catalog covers products sold in Türkiye but does not contain every barcode. When a barcode is missing, the App offers to let you add the product yourself: you photograph the front of the pack, the ingredients list and the nutrition table, and the text is read on your phone. Adding a product is free and requires signing in.

If you would rather not, just tap “report” — we add the barcode to our missing-product list.

No, it is deliberate. If a nutrition value needed for scoring (energy, sugar, salt, saturated fat and so on) is missing or invalid in the source data, Etika does not produce a score. Filling the gap with a category average would produce a score that does not belong to that product. The card tells you which value is missing; the ingredients and additive list are still shown.

You can send a correction from the report flow on the product card, and attach a photo of the packaging if you like. Once your report passes moderation, the catalog is corrected. A summary of the scoring method is on the home page.

Barcode scanning, the 0–100 score, the A–E band, the additive list with risk levels, search, favorites and adding a product from its label are always free. Premium covers only: scan history beyond 50 entries, shopping lists, personal sensitivity warnings, the profile summary card and better-alternative suggestions.

The subscription belongs to your App Store or Google Play account, so it is cancelled there. On iOS: Settings → your Apple Account → Subscriptions. On Android: Play Store → Profile → Payments and subscriptions. The subscription management button inside the App takes you to the same place. Deleting the App does not cancel a subscription.

Inside the App: Profile → Delete account. The moment you confirm, your account, favorites, lists and preferences are permanently deleted. Details, and what to do if you cannot access the App: Account and data deletion.

Anyone holding the link — signed in or not — can see the list name, its items and quantities. The link does not reveal who you are. It shows the current state of the list, so items you add later are visible too. You can stop sharing at any time from the App.

Yes. Scoring runs entirely on your device and a copy of the catalog is kept on your phone, with product images cached as well. With no connection, results come from the catalog already downloaded. Label reading (OCR) also works offline.

We show no ads, sell no data and do not track you across apps. Every service we use and what goes where is listed in the Privacy Policy. Your scan history is never uploaded.

Write to [email protected]; we respond within 30 days at the latest. If you still have access to your account, you can already delete all of your data from inside the App.